> ## Documentation Index
> Fetch the complete documentation index at: https://flashrdp.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Backups and Data FAQ

> How FlashRDP server backups work: what's included, prices, schedule, retention, manual backups, restoring, and what happens to your data when a server is cancelled or terminated.

## Server backups

<AccordionGroup>
  <Accordion title="Do you back up my server?" icon="archive">
    Only if backups are switched on for that server. Backups are **included at no extra cost on 3, 6 and 12-month billing** and cost **\$5.00 per month** as an add-on on monthly billing. You switch them on from the server's **Backups** tab. See [Back up and restore your server](/docs/control-panel/backups).
  </Accordion>

  <Accordion title="What gets backed up, and how often?" icon="calendar-clock">
    The whole server disk, once a day, stored away from the server. You don't need to install anything inside the server.
  </Accordion>

  <Accordion title="How long are backups kept?" icon="history">
    Restore points are kept for about four weeks: recent daily backups plus older weekly ones. The **Restore points** list on the **Backups** tab shows exactly which are available.
  </Accordion>

  <Accordion title="Can I take a backup myself?" icon="save">
    Yes. Click **Back up now** on the **Backups** tab, for example before an update or a risky change. You can take up to 2 manual backups per server per day.
  </Accordion>

  <Accordion title="How do I restore a backup?" icon="rotate-ccw">
    Pick a restore point on the **Backups** tab, click **Restore server**, turn on the confirmation switch and click **Restore**. The server's whole disk is replaced, so anything written after that restore point is lost. Your IP addresses and billing stay the same. See [Restore a backup](/docs/control-panel/backups#restore-a-backup).
  </Accordion>

  <Accordion title="Does a restore change my server password?" icon="key-round">
    Yes, in effect. The restored server uses the passwords it had when the backup was taken, and the password saved in the Billing Portal is cleared. Click **Reset** next to **Password** if you need a new one.
  </Accordion>

  <Accordion title="Can I download a backup or restore a single file?" icon="download">
    Not from the Billing Portal: restores replace the whole disk. For file-level copies, keep your own backups inside the server, for example with `rsync`, a cloud storage tool or Windows Server Backup.
  </Accordion>

  <Accordion title="Can I turn backups off?" icon="toggle-left">
    Not from the Billing Portal. [Open a ticket](https://new.flashrdp.com/support/new) if you need backups switched off or a different schedule.
  </Accordion>
</AccordionGroup>

## Your data

<AccordionGroup>
  <Accordion title="Should I keep my own backups too?" icon="shield-check">
    Yes. FlashRDP servers are unmanaged, and you're responsible for backing up important data. Server backups protect against mistakes and failures, but an off-server copy you control protects you in every case, including after a server is removed. See [User responsibilities](/docs/terms/user-responsibilities).
  </Accordion>

  <Accordion title="What happens to my data when a server is cancelled or terminated?" icon="trash-2">
    The disk and all its backups are permanently deleted, and FlashRDP can't recover them. This happens at the end of the paid term (End of term cancellation), within 24 hours (Immediately cancellation), or 5 days after an unpaid due date. Copy your data off before then. See [Termination of Service](/docs/terms/termination-of-service).
  </Accordion>

  <Accordion title="Does a reinstall keep my files?" icon="refresh-cw">
    No. A reinstall erases the whole disk and installs a fresh operating system. Take a backup with **Back up now** or copy your files off the server first.
  </Accordion>
</AccordionGroup>

## Related Articles

<CardGroup cols={2}>
  <Card title="Back up and restore your server" icon="archive" href="/docs/control-panel/backups" />

  <Card title="Docker Compose deployments and recovery" icon="container" href="/docs/guides/docker-compose-deployment-recovery" />
</CardGroup>


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