> ## Documentation Index
> Fetch the complete documentation index at: https://flashrdp.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect to your Windows RDP

> Connect to your FlashRDP Windows RDP server from Windows, macOS, Linux, iOS, or Android using Microsoft Remote Desktop with credentials and IP.

Connecting to a Windows server is incredibly easy, no matter what operating system or device you are using right now.

## What You Need

<Info>
  Before we get started, make sure you have your FlashRDP server details handy:

  * **Your Server IP address** (you can find this in your [FlashRDP client portal](https://billing.flashrdp.com?utm_source=docs\&utm_medium=mintlify))
  * **Username** (this is almost always `Administrator`)
  * **Password** (check the welcome email we sent you when the server was built)
</Info>

## How to Connect

Choose your current operating system below to see the connection instructions:

<Tabs>
  <Tab title="Windows">
    If you're already using a Windows PC, connecting to your new server is incredibly easy. You don't need to download or install any extra software. The tool you need - called **Remote Desktop Connection** - is already built right into Windows.

    <Steps>
      <Step title="Open the Run Dialog">
        On your keyboard, hold down the **Windows key** and press **R** to open the Run box.
      </Step>

      <Step title="Launch mstsc (Remote Desktop Connection)">
        Type `mstsc` or `mstsc.msc` into the box and press **Enter**. This opens the Remote Desktop Connection app.
      </Step>

      <Step title="Enter Your Server IP">
        In the **Computer** field, paste your FlashRDP server's IP address. Click **Connect**.
      </Step>

      <Step title="Enter Your Login Details">
        A window will pop up asking for your credentials. Enter `Administrator` as the username, paste your password, and click **OK**.
      </Step>

      <Step title="Accept the Certificate Warning">
        You'll likely see a security certificate warning pop up. This is totally normal for a new server! Just check the "Don't ask me again" box and click **Yes** to finish connecting.
      </Step>
    </Steps>

    <Tip>
      **Pro-Tip: Save Your Connection**
      Don't want to type your IP address every time? Before you click Connect, hit **Show Options** at the bottom of the window. Click **Save As** to create a shortcut icon on your desktop. Next time, just double-click the shortcut to jump straight into your FlashRDP server!
    </Tip>
  </Tab>

  <Tab title="macOS and iOS">
    Since macOS and iOS don't have built-in RDP tools like Windows does, we'll just need to grab the official, free app from Microsoft.

    <Steps>
      <Step title="Download the App">
        Open the App Store and download the free **Windows App (formerly Microsoft Remote Desktop)**:

        * [Download for Mac](https://apps.apple.com/us/app/microsoft-remote-desktop/id1295203466)
        * [Download for iOS](https://apps.apple.com/us/app/microsoft-remote-desktop/id714464092)
      </Step>

      <Step title="Add Your Server">
        Open the app, click or tap the **+ (Plus)** button, and select **Add PC**.
      </Step>

      <Step title="Enter Your IP Address">
        In the **PC name** field, paste your FlashRDP server's IP address.
      </Step>

      <Step title="Set Up Your User Account">
        Under **User account**, select **Add User Account**. Enter `Administrator` as the username and paste your password. Click **Add** or **Save**.
        *(This step is optional, but doing it means you won't have to type your password every time!)*
      </Step>

      <Step title="Connect!">
        Save the PC setup. You'll now see a new computer icon in the app. Just double-click or tap it to connect.
        If you see a certificate warning pop up, click **Continue** or **Accept** - this is totally normal for a new server.
      </Step>
    </Steps>

    <Tip>
      **Pro-Tips for Apple Users:**

      * **Copy and Paste:** The clipboard automatically shares between your Mac and the Windows server. You can copy text on your Mac (`Cmd+C`) and paste it right into your FlashRDP server!
      * **Touch Mode (iOS):** At the top of the screen on iPad/iPhone, there's a menu bar. Tap it to switch between "Mouse Pointer" (which acts like a trackpad) and "Touch" (which lets you tap directly on Windows icons).
      * **Advanced Routing:** If you need to use a redirection server name for RDP on your iPad, you can configure this by tapping "Additional Options" when adding your PC.
    </Tip>
  </Tab>

  <Tab title="Linux">
    Connecting to a Windows server from Linux is a breeze if you use the right tool. We highly recommend using **Remmina** - it's open-source, reliable, and handles the RDP protocol perfectly.

    <Steps>
      <Step title="Install Remmina">
        If you don't already have Remmina installed, open your terminal and install it. For Ubuntu or Debian-based systems, just run:

        ```bash theme={null}
        sudo apt update
        sudo apt install remmina remmina-plugin-rdp
        ```
      </Step>

      <Step title="Open Remmina">
        Launch Remmina from your application menu.
      </Step>

      <Step title="Quick Connect">
        At the top left of the Remmina window, make sure the dropdown menu is set to **RDP**.
        In the text box right next to it, paste your FlashRDP server's IP address and hit **Enter**.
      </Step>

      <Step title="Accept the Certificate">
        You'll get a popup asking you to accept the certificate. This is totally normal for a new server! Just click **Accept** or **OK**.
      </Step>

      <Step title="Enter Your Login Details">
        When prompted, type in `Administrator` for the username and paste your password. You can check the box to save your password if you don't want to type it next time. Click **OK**.
      </Step>
    </Steps>

    <Tip>
      **Pro-Tips for Linux Users:**

      * **Dynamic Resolution:** In the Remmina settings for your connection, turn on "Toggle dynamic resolution update". This makes the Windows desktop automatically resize itself when you resize the Remmina window!
    </Tip>
  </Tab>

  <Tab title="Android">
    Need to check on your FlashRDP server while you're away from your computer? The official **Windows App Android** (formerly Microsoft Remote Desktop) makes it surprisingly easy.

    <Steps>
      <Step title="Download the App">
        Head over to the Google Play Store and install the [Windows App](https://play.google.com/store/apps/details?id=com.microsoft.rdc.androidx). It's totally free.
      </Step>

      <Step title="Add Your Server">
        Open the app, tap the **+ (Plus)** icon in the top right corner, and select **Add PC**.
      </Step>

      <Step title="Enter Your IP Address">
        In the **PC name** field, type or paste your FlashRDP server's IP address.
      </Step>

      <Step title="Set Up Your Account">
        Tap on the **User account** dropdown and select **Add user account**. Type `Administrator` for the username, enter your password, and hit **Save**.
      </Step>

      <Step title="Connect!">
        Tap **Save** at the top right to finish the setup. You'll now see your FlashRDP server listed on the home screen. Just tap it to connect!
        If a certificate warning pops up, check the "Never ask again" box and tap **Connect**.
      </Step>
    </Steps>
  </Tab>
</Tabs>

## Troubleshooting Common Issues

Having trouble getting in? Here are the most common fixes:

<AccordionGroup>
  <Accordion title="The connection times out or fails">
    * Double-check the IP address to make sure you didn't accidentally paste an extra space at the end.
    * Head over to the [client portal](https://billing.flashrdp.com?utm_source=docs\&utm_medium=mintlify) and make sure your FlashRDP server status says **Running**.
    * If you're on a strict corporate or school network, they might be blocking port `3389`. Try connecting from a different network or a hotspot to test.
  </Accordion>

  <Accordion title="It says my password is wrong">
    * Passwords are case-sensitive and often have tricky special characters. Try copying and pasting it directly from your welcome email.
    * If you changed your password recently inside the server, use that new one instead.
    * If you're totally locked out, you can always reset the password from your FlashRDP control panel.
  </Accordion>
</AccordionGroup>

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