Incident report
Datacenter network routing disruption
Major outage · Resolved
A network routing disruption inside our datacenter broke connectivity between customers and their servers for 4 hours 15 minutes. Billing cycles of all affected services were extended by one day.
- Affected
- Phoenix, Arizona
- Started
- 9 Jun 2026, 16:00 UTC
- Resolved
- 9 Jun 2026, 20:15 UTC
- Duration
- 4h 15m
Updates
resolved ·
Resolved after 4h 15m (16:00–20:15 UTC). The cause was a routing problem within the datacenter network; our engineers worked with the datacenter team to fix it. All servers are back to normal, and every affected service's billing cycle has been extended by one day.
investigating ·
We are experiencing an unexpected service interruption caused by emergency maintenance at our datacenter provider. Our team is working with the datacenter to restore service and expects recovery within the hour.