Your privacy, protected

Information we collect

• Account details such as email address, billing identifiers, and account preferences.
• Service usage telemetry needed to operate, secure, and improve infrastructure.
• Support communications and ticket history for service quality.

How we use information

• Provision and maintain your servers and related services.
• Detect abuse, fraud, and security incidents.
• Provide support, updates, and important service notices.

Retention and deletion

We retain information only as long as required to operate services, comply with legal obligations, and resolve disputes. When records are no longer needed, we securely delete or anonymize them.

Security practices

We protect customer information with encryption in transit, access controls, and monitoring. Internal access is limited to staff who need it to operate or support the service.

Third-party services

We rely on vetted providers for billing, infrastructure, and monitoring. These providers process limited information needed to deliver the service and are required to protect it.

Cookies and analytics

We use essential cookies for sessions and security, along with analytics to understand product performance and improve reliability. You can manage cookies in your browser settings.

Account communications

We send service notices, billing updates, and security alerts related to your account. You can opt out of non-essential marketing emails at any time.

International transfers

Our services and vendors may process information in multiple regions. We apply consistent safeguards wherever processing occurs. We follow applicable privacy requirements for cross-border handling.

Your choices

You can request access, correction, or deletion of account information by contacting our support team. Some records may be retained to meet regulatory or security requirements.