FlashRDP Payment and Billing Terms

By making a payment, you accept these terms. For a plain-language summary of refund eligibility and how to request one, see our Refund & Cancellation Policy.

Accepted Payment Methods: FlashRDP accepts cryptocurrency and credit/debit cards (Visa, Mastercard) as forms of payment for all services.
Cryptocurrency Transactions, Underpayments & Overpayments: Customers are responsible for network transaction fees and sending the correct amount.
- If you underpay the invoice by 5% or more, the invoice remains unpaid and you must send the exact remaining balance to activate the service.
- If you underpay by strictly less than 5% (including missing just a few cents), we will manually accept the payment and mark the invoice as paid.
- If an underpaid invoice is ultimately cancelled, the partial amount received will be automatically credited to your FlashRDP site wallet to be used for future purchases.
- If you overpay an invoice, the excess amount minus any network, gateway, or exchange-rate processing fees already incurred on the transaction is automatically credited to your FlashRDP site wallet as Add Funds credit, to be applied toward future purchases.
Credit/Debit Card & Regional Transactions: Fiat payments are processed securely through Tebex. You must be the authorized user of the payment method provided.
Auto-Renewal: Credit and debit card payments may be subject to automatic renewal. You can cancel auto-renewal at any time from your client portal before the next invoice due date.
Chargebacks & Disputes: If we receive a chargeback or payment dispute, the specific service(s) tied to the disputed payment will be suspended while the dispute is under review. We submit evidence of service delivery to our payment processor within the standard dispute-response window. If the dispute is resolved in FlashRDP’s favor, the service is reinstated. If a chargeback is later confirmed to be fraudulent or abusive (e.g., filed against a legitimate, undisputed charge), a $25.00 USD handling fee may apply to recover processing costs. Chargebacks confirmed as fraudulent or abusive may result in permanent termination and a network ban.
Payment Obligations: Full upfront payment is required for all services.
Late Fees & Lifecycle: A 10% late fee is applied one (1) day after the invoice due date. Services are automatically suspended two (2) days after the due date, and permanently terminated (with all data destroyed) five (5) days after the due date.
Proration (Upgrades & Downgrades): Plan upgrades are prorated for the remainder of the current billing cycle. Downgrades will take effect at the start of the next billing cycle and are not eligible for partial refunds.
Non-Refundable & Qualifying Refunds: Payments are generally non-refundable. Services are to be provided within 24 hours of payment; should service delivery exceed this timeframe, customers are eligible to request a full refund to their original payment method. Refunds are granted only once per service and are not applicable after 24 hours of service usage or for dissatisfaction-related cancellations. Discretionary or goodwill refunds (e.g., compensation for downtime) will be credited exclusively to your FlashRDP site wallet.
Wallet Funds Are Non-Withdrawable: Any amount added via “Add Funds,” credited from an overpaid or cancelled invoice, or issued as discretionary/goodwill credit is held exclusively as FlashRDP site wallet balance. Wallet balance cannot be withdrawn, cashed out, or transferred to any payment method card, bank account, or cryptocurrency wallet under any circumstances, added by any payment method. This restriction is in place because permitting cash-out of prepaid or credited balances creates a money laundering (ML) risk that FlashRDP does not accept. Wallet balance may only be applied toward future FlashRDP services on your account. This rule applies to wallet/prepaid balance only it does not limit any statutory or discretionary refund owed directly on a purchased service under Section [Non-Refundable & Qualifying Refunds] above.
Forfeiture: If your account is permanently banned due to an Acceptable Use Policy (AUP) violation, you immediately forfeit any wallet funds tied to disputed, fraudulent, or abusive transactions.
Transaction Confirmations: Service activation follows the minimum required confirmations for the respective cryptocurrency, which can vary in time. FlashRDP is not responsible for blockchain delays.
Taxes: You are solely responsible for all applicable taxes, levies, or duties imposed by any governmental authority on your use of FlashRDP services. Quoted prices are exclusive of taxes unless explicitly stated otherwise.
Currency & Exchange Risk: All prices are denominated in USD. FlashRDP is not responsible for currency conversion fees, exchange rate fluctuations, or losses arising from multi-currency transactions.
Auto-Renewal Notice: FlashRDP will send a renewal reminder email at least 7 days before any automatic renewal charge is processed on your payment method.
Price Changes: FlashRDP may modify service pricing at any time. Existing subscribers will receive at least 14 days’ email notice before a price change takes effect on their renewal. Continued use after the effective date constitutes acceptance.
Fraudulent Payments: Use of a stolen, unauthorized, or fraudulent payment method constitutes immediate grounds for termination without refund and will be reported to relevant financial fraud authorities. You warrant that all payment methods used are legitimately authorized by you.
Chargebacks as Breach: Initiating a chargeback for charges that are valid under these Terms constitutes a material breach. FlashRDP reserves the right to pursue recovery of the disputed amount, handling costs, and attorney fees through any available legal means, including collection agencies and civil litigation.
Future Payment Methods: Should additional payment methods be introduced, they will adhere to these terms unless otherwise specified.
Changes to Payment Terms: FlashRDP may revise these terms with at least 30 days advance notice to customers.
Agreement: By making a payment, you accept these terms.