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Your server

A virtual machine on Kernel-based Virtual Machine (KVM) virtualization. It runs its own kernel and operating system, so you can install any software, change system settings and reboot it like a physical machine. It isn’t a container or a shared hosting account.
No. vCPUs are shared with other servers on the same host, which keeps prices low. Your plan’s RAM is allocated to your server, and its storage is a disk image on the host. We monitor our hosts so that one server’s load doesn’t degrade the others. For workloads that need high CPU for long periods, choose a larger plan. See the Acceptable Use Policy for fair use of host resources.
SSD storage at both locations: NVMe SSD in Phoenix and SATA SSD in Paris. Storage size depends on the plan, from 50 GB on BRONZE to 200 GB on EMERALD.
Yes. You sign in as Administrator on Windows or root on Linux, with full control over the operating system. FlashRDP doesn’t lock any settings inside your server.
  • Windows RDP: Windows Server with a full desktop you use over the Remote Desktop Protocol (RDP). Good for Windows apps, trading terminals such as MT4/MT5, and browser-based work.
  • Linux VPS: a Linux server you manage over SSH. Good for websites, APIs, Docker, databases and bots. Some Linux versions include a desktop.
The hardware and prices are the same; you choose the operating system when you deploy and can switch later by reinstalling. See RDP vs VPS.
No. FlashRDP targets 99.9% uptime, but it’s a target, not a guarantee, and there are no automatic service credits for downtime. If we offer compensation for an outage, it’s added to your account credit. See status.flashrdp.com for live status and the Terms of Service for the full terms.
Yes. Your server keeps running when you disconnect, so expert advisors, bots and scheduled jobs continue. On Windows, close the Remote Desktop window instead of signing out, so your programs keep running. FlashRDP targets 99.9% uptime; see status.flashrdp.com for live status.

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Managing your server

Use Start, Stop and Restart at the top of the server’s page in the Billing Portal. For a frozen server, use Force off on the Settings tab. See Manage your server.
Click Console on the server’s page. It opens the server’s screen in your browser, so you can sign in even when Remote Desktop or SSH is blocked by a firewall or network setting. See Server troubleshooting.
Yes, from the server’s Reinstall tab, as often as 10 times a day. Choose Windows Server 2019, 2022 or 2025, or one of many Linux distributions. A reinstall erases the disk; your IP addresses and billing stay the same. See Reinstall your server.
On the server’s Overview tab (current usage) and Graphs tab (live, 24-hour and 7-day charts, disks and monthly traffic). See Usage and graphs.
Hover over it to see the reason. Common causes: the server is stopped, another action is still running, or the server is suspended. Some actions also have hourly limits, such as 30 power actions and 5 password resets per server. See Server troubleshooting.

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Network

Your server’s IPv4 address is dedicated to it: no other customer uses it while your server is active and paid. It stays the same through reinstalls and restores.It isn’t yours to keep, though. FlashRDP leases its IP address space from network providers, so:
  • when a server is cancelled, terminated or not renewed by its due date, its addresses return to the pool and can go to another customer
  • addresses can change at any time if a provider’s subnet lease or contract ends, or for network, security or abuse reasons; we email you 6 to 8 hours before a planned change, or as soon as we know
See IP Addresses in the Acceptable Use Policy.
Servers show their IPv6 subnet and gateway on the Network tab when one is assigned. Reverse DNS in the Billing Portal is for IPv4 addresses only.
Yes. When you deploy, choose 3 IPv4 addresses (+$4.00/month) or 5 (+$8.00/month) under Options. For an existing server, open a ticket.
On the server’s Network tab, enter a full hostname such as mail.example.com next to the IPv4 address and click Save. Create the matching DNS A record first. Changes can take up to an hour to show everywhere. See Configure reverse DNS.
Every server has a 1 Gbps port with 1,000 GB of monthly transfer at full speed. After 1,000 GB the port is limited to 512 Kbps until the 1st of the next month; you can buy more by ticket. See our fair bandwidth policy.
Outgoing port 25 is blocked by default to protect our IP addresses from spam listings. To run a mail server, open a ticket with a short business justification and we review the request. Set reverse DNS for your sending address too. Sending spam is prohibited. See Set up a mail server.
Yes, on every server at no extra cost. It filters Layer 4 (transport-level) floods automatically. It doesn’t filter application-level (Layer 7) attacks such as HTTP floods; for a public website, put a proxy service such as Cloudflare in front of it. See DDoS protection.
Network-level DDoS filtering is included, but there’s no customer firewall in the Billing Portal. Use the firewall inside your server: Windows Defender Firewall on Windows, or ufw, firewalld or nftables on Linux. See Secure your Windows RDP.

Manage your server

Server troubleshooting

Last modified on October 11, 2026