Skip to main content

​
Plans and prices

Every plan is sold for both Windows RDP and Linux VPS, in Phoenix and Paris, at the same price:Prices are in US dollars. See Plans and pricing.
Yes. You can pay for 1, 3, 6 or 12 months at a time:Terms of 3 months or longer also include backups at no extra cost.
When you deploy a server you can add:
  • Extra IPv4 addresses: 3 addresses for +$4.00/month or 5 for +$8.00/month (1 is included).
  • On Demand Backups: $5.00/month, included free on 3, 6 and 12-month terms.
  • Managed Setup Service: $30.00 once, for monitoring alerts and the setup of the services you need.
To add IP addresses to an existing server, open a ticket.
Yes. On the Deploy page, click Have a promo code? in the order summary, enter the code and click Apply. The code is checked again if you change the plan or billing cycle. See Deploy a server.
Prices can change, but if you already have a server, we email you at least 14 days before a new price applies to your renewal. See the Payment Terms.
Prices are shown without tax. If tax applies to your purchase, it’s added on the invoice. See the Payment Terms.

​
Paying

  • Cryptocurrency: over 50 coins and networks, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT on TRC20, ERC20 and BEP20), Litecoin (LTC), Solana (SOL) and TRON (TRX).
  • Credit and debit cards and many regional payment methods.
  • Account credit you’ve added in advance.
See Payment methods.
Open the invoice under Billing in the Billing Portal, choose Account balance, cryptocurrency or card under Payment method, and click Pay. For crypto and card you finish on the payment provider’s page and return to the invoice. See Pay an invoice.
  • Underpaid by less than 5%: we accept the payment. Open a ticket if the invoice still shows unpaid and we mark it paid.
  • Underpaid by 5% or more: the invoice stays unpaid. Send the remaining balance.
  • Overpaid: the extra, minus network and gateway fees, is added to your account credit.
Exchange rates and network fees change, so send the exact amount shown at checkout. See the Payment Terms.
Yes. Open the invoice in the Billing Portal and click Download PDF. The name, company, address and tax ID on it come from Settings → Profile. See Download an invoice as PDF.
Yes. Under Settings → Billing, choose a Preferred payment method. It’s preselected on every invoice and used for new orders. You can still pick another method each time.

​
Account credit

Go to Billing → Credits, pick an amount under Add credit and click Continue to payment. You pay the credit invoice with cryptocurrency or card. You can add up to $1,000.00 at a time and hold up to $3,000.00. See Add account credit.
No. Credit isn’t applied to invoices on its own. When a renewal invoice arrives, open it and choose Account balance as the payment method. If your balance doesn’t cover the whole invoice, it pays part and the rest stays due.
No. Account credit can only pay for FlashRDP services. It can’t be withdrawn or transferred to a card, bank or crypto wallet. Credit stays on your account while it’s active. The one exception: accounts with no services and no sign-ins for 12 months may be closed after 30 days’ email notice, and if you ask during those 30 days, we refund your remaining credit; credit still on the account when it’s closed is lost. See the Acceptable Use Policy.

​
Renewals and late payments

About 7 days before each due date, a renewal invoice is created and emailed to you, followed by a reminder 2 days before. Pay it in the Billing Portal like any other invoice.Cryptocurrency renewals are always paid by you, invoice by invoice. If you chose automatic renewal when paying by card, the card is charged automatically by Tebex, our card processor.
Cancel the renewal directly with Tebex, or open a ticket and we cancel it for you. Cancelling a server in the Billing Portal does not stop a card renewal on its own.
A 10% late fee is added the day after the due date. On day 2 the server is suspended, and on day 5 it is terminated: its data is deleted and its IP addresses are released. Termination can’t be undone. We don’t chase an unpaid renewal invoice or its late fee as a debt after the server is terminated.See the full timeline in Renewals and overdue invoices and our Termination of Service.
Once per service, while it’s suspended but not yet terminated (between day 2 and day 5), you can open a ticket to ask for a 7-day payment extension. Requests are handled during support hours, so ask early. Once termination starts on day 5, it can’t be stopped.
Pay the overdue invoice. Its page in the Billing Portal shows a Pay invoice button. The server is switched back on automatically after the payment is confirmed. If it was suspended for another reason, the server page says why; open a ticket to resolve it.
Only in specific situations, all set out in our Terms:
  • Late fee: 10% of an invoice paid after its due date.
  • Chargeback handling fee: $25.00 if a chargeback is found to be fraudulent or abusive.
  • IP blacklist cleanup fee: $50.00 per IP address if your use gets a FlashRDP IP address blacklisted.
See the Payment Terms and Acceptable Use Policy.

​
Changing your plan

Yes. On the server’s Settings tab, click Upgrade… under Change plan and pick a bigger plan. You pay the difference for the rest of the current term, and the server is resized and restarted after the invoice is paid. Your data and IP addresses stay the same. See Upgrade your plan.
Not from the Billing Portal. Open a ticket and we arrange it. Downgrades take effect at the start of the next billing cycle and don’t refund the current one.

Invoices, payments and credit

Refunds and cancellation FAQ

Last modified on October 11, 2026