Wait for Deployment to Complete
Once your payment is confirmed by the payment gateway, your server will begin provisioning automatically.
- Most orders are deployed within 3 to 5 minutes.
- In some cases, deployment may take up to 10 minutes depending on the selected operating system and node availability.
Please allow up to 10 minutes before contacting support.
Check Your Email
When your server is ready, you will receive an email containing your access credentials.
Windows Servers
Look for an email with the subject: “Your Windows Server is Nearly Ready!”This email contains:- Server IP Address
- Administrator Username
- Administrator Password
Linux Servers
Look for an email with the subject: “Your New Server Password”This email contains your server login credentials and connection details.Check Your Spam or Junk Folder
Sometimes email providers incorrectly classify automated messages. Before contacting support, please:
- Check your Spam or Junk folder
- Search your inbox for emails from FlashRDP
- Mark FlashRDP emails as “Not Spam” if found in your spam folder
- Add our email address to your safe sender list to ensure future notifications arrive correctly
Reset Your Server Password
If you cannot locate the credentials email, you can generate a new password directly from the client area.Visit your Client Area Services and verify that your service status shows Active or Complete.Then:
- Open the service details page
- Click Reset Server Password
- Wait approximately 1 to 2 minutes